Privacy Policy

Last updated: September 22, 2026

This Privacy Policy describes how IMTOS (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, or make a purchase from www.imtoshade.com (the “Site”), or otherwise communicate with us.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with our Site, we may collect the following categories of personal information:

Contact information, such as your name, email address, telephone number, billing address, and shipping address.

Order information, such as products purchased, order history, returns, refunds, and shipping information.

Payment information, such as payment method and transaction information. Payment information may be processed directly by Shopify or other authorized payment providers rather than stored directly by us.

Account information, if you create an account, such as your username, password-related credentials, preferences, and account activity.

Shopping information, such as products viewed, added to your cart, saved, or purchased.

Device and usage information, such as your IP address, browser type, device information, operating system, pages visited, referring URLs, and interactions with the Site.

Customer service information, including information you provide when contacting us regarding orders, products, returns, warranty matters, or other inquiries.

Marketing information, such as your email marketing preferences and interactions with promotional communications.

2. How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, or subscribe to marketing communications.
• Automatically through cookies, pixels, and similar technologies when you use the Site.
• From service providers that help us operate our business.
• From advertising, analytics, social media, and marketing partners where permitted by applicable law.

3. How We Use Your Personal Information

We may use personal information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Process returns, exchanges, and refunds
• Provide customer service
• Verify and maintain customer accounts
• Detect and prevent fraud or unauthorized transactions
• Improve our products, website, and customer experience
• Understand website traffic and customer interactions
• Personalize content and product recommendations
• Send marketing communications where permitted
• Measure advertising and marketing performance
• Comply with legal, tax, accounting, and regulatory obligations
• Protect our rights, customers, website, and business

We only process personal information where we have an appropriate legal basis when applicable law requires one.

4. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the Site and understand how visitors interact with it.

These technologies may be used for:

• Essential website functionality
• Shopping cart and checkout functions
• Remembering preferences
• Website analytics
• Advertising measurement
• Personalization
• Fraud prevention and security

Depending on your location, you may have the ability to manage certain cookie preferences through a cookie or privacy settings interface provided on the Site.

You can also configure your browser to block or delete certain cookies. Blocking essential cookies may affect some website functionality.

5. Advertising and Analytics

We may use third-party analytics and advertising services to understand website performance, measure advertising effectiveness, and show relevant advertising.

Depending on the services enabled on our Site, these may include services provided by companies such as Shopify, Google, Meta, or other advertising and analytics providers.

These providers may use cookies and similar technologies to collect information about your interactions with our Site and, where permitted, other websites or services.

Where required by applicable law, advertising or analytics technologies requiring consent will be used according to your privacy choices.

6. How We Disclose Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary to operate our business, including:

• Shopify and ecommerce service providers
• Payment processors
• Shipping and logistics providers
• Warehousing and fulfillment providers
• Customer service providers
• IT and website service providers
• Analytics providers
• Advertising and marketing partners
• Professional advisers
• Government authorities where legally required

We may also disclose information in connection with a business transaction such as a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable law.

We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted or required by law.

7. Shopify

Our online store is powered by Shopify.

Shopify processes certain personal information in connection with providing ecommerce, checkout, payment, security, analytics, and related services.

You can learn more about Shopify's privacy practices through Shopify's official privacy information.

8. Marketing Communications

If you subscribe to our marketing communications, we may send you information about IMTOS products, promotions, new releases, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

You may continue to receive non-marketing communications necessary to manage your orders, account, returns, or other transactions.

9. Children's Privacy

Our Site and products are not directed toward children for the purpose of collecting personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us at imtos@imtoshade.com.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials, where applicable.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

12. International Data Transfers

IMTOS serves customers in multiple countries and regions.

Your personal information may therefore be processed or stored outside the country or region where you live, including by Shopify and other service providers.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy or portability of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Opt out of certain targeted advertising, sharing, or sale of personal information where applicable

These rights vary by jurisdiction and may be subject to legal exceptions.

To exercise an applicable privacy right, contact us at imtos@imtoshade.com.

We may need to verify your identity before processing certain requests.

14. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on the law applicable to you, these rights may include access, correction, deletion, portability, and the ability to opt out of certain uses or disclosures of personal information, including targeted advertising or activities legally defined as a “sale” or “sharing” of personal information.

Where required, we will provide appropriate methods for exercising these rights.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

15. European Economic Area, United Kingdom and Switzerland

If you are located in the European Economic Area (“EEA”), United Kingdom, or Switzerland, applicable data protection laws may provide additional rights regarding your personal information.

Where applicable, we process personal information based on one or more lawful grounds, such as:

• Performance of a contract
• Compliance with legal obligations
• Our legitimate interests
• Your consent

Where processing is based on consent, you may withdraw that consent where permitted.

You may also have the right to lodge a complaint with the applicable data protection authority.

16. Third-Party Websites

Our Site may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, services, or legal requirements.

When we update this policy, we will revise the “Last updated” date at the top of this page.

18. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

IMTOS
Website: www.imtoshade.com
Email: imtos@imtoshade.com